If the consumer cancels an order, the STORE will refund all payments it has received, including delivery costs, without undue delay and in any case no later than 14 days from the date on which the consumer informs the STORE of their decision to cancel.

The ONLINE STORE will only refund the customer's bank or card account from which the payment was made. The ONLINE STORE has the right to postpone the refund until the goods are returned or until proof is provided that the goods have been sent back, whichever occurs first.

The consumer should send the goods back to the STORE or return them without undue delay and in any case no later than 14 days after the day on which the consumer informed the STORE of their withdrawal. The deadline is considered met if the consumer sends the goods back to the STORE before the expiry of the 14-day period.

When exercising the right of withdrawal, the User shall bear the transport costs for returning the goods to the STORE.